Send Us a Message
Fill out the form below and a member of our team will get back to you as soon as possible. All fields marked with an asterisk (*) are required.
How Can We Help?
We receive enquiries on a wide range of topics. Here are the most common reasons people contact us and what to expect.
💬 General Enquiries
Questions about our reviews, methodology, or anything else on the site. We are happy to clarify any information or provide additional detail on our recommendations.
🎲 Casino Review Requests
Want us to review a specific casino? Suggest a platform and our team will assess whether it meets our criteria for a full review. We prioritise casinos that accept Australian players.
⚠ Report a Problem Casino
Encountered a scam site or had a bad experience at an online casino? Help us identify problematic operators. Your report could protect other Australian players from harm.
🤝 Partnership & Advertising
Interested in working with AussieCasinoGuide? We are open to partnerships with reputable casino operators, software providers, and industry organisations that align with our values.
💚 Responsible Gambling Concerns
If you or someone you know is experiencing gambling-related harm, please reach out. We can direct you to professional support services. For immediate help, call 1800 858 858.
Response Times
We aim to respond within 48 hours
Most enquiries are answered within one business day. Casino review requests may take longer as we assess each suggestion individually.
Please note that we cannot provide personalised gambling advice or resolve disputes between players and casinos directly. For casino-specific complaints, we recommend contacting the casino's support team first, then escalating to the relevant licensing authority if needed.
Need Urgent Help?
If you or someone you know is in crisis or experiencing gambling-related harm, please do not wait for our response. Professional help is available right now.
Immediate Support
Gambling Helpline: 1800 858 858 (free call, 24/7)
Gambling Help Online: gamblinghelponline.org.au (live chat available)
BetStop Self-Exclusion: betstop.gov.au
Lifeline Australia: 13 11 14
For urgent gambling help, call 1800 858 858. This is a free, confidential service available 24 hours a day, 7 days a week.